Terms of service
Welcome to Shringar Jewellery India. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.
1. General Information
Shringar Jewellery India is a luxury silver jewellery brand offering handcrafted jewellery collections including earrings, chokers, necklaces, rings, bracelets, kada, temple jewellery, silver articles, and gold-plated silver jewellery.
By using this website, you confirm that:
- You are at least 18 years of age or using the website under parental supervision
- The information provided by you is accurate and complete
- You agree to comply with all website policies and applicable laws
2. Product Information
We aim to provide accurate product descriptions, specifications, pricing, and images.
However:
- Slight variations in color, texture, polish, or finishing may occur due to handcrafted processes
- Antique and handcrafted jewellery may naturally contain artisanal irregularities
- Product appearance may vary slightly due to lighting, photography, or screen settings
All products sold are based on 92.5 sterling silver standards unless otherwise specified.
3. Pricing Policy
All prices displayed on the website are subject to change without prior notice based on:
- Silver market fluctuations
- Product craftsmanship
- Design complexity
- Gold plating and finishing costs
Prices shown on the website are inclusive/exclusive of taxes as mentioned during checkout.
Shringar Jewellery India reserves the right to modify prices, discontinue products, or correct pricing errors at any time without prior notice.
4. Gold-Plated Jewellery Disclaimer
Our gold-plated jewellery is crafted using authentic 92.5 sterling silver with premium gold plating.
Please note:
- Gold plating may gradually fade over time depending on usage and care
- Exposure to moisture, perfumes, chemicals, and sweat may affect plating longevity
- Natural wear over time is not considered a manufacturing defect
5. Orders & Payments
All orders placed through the website are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Request additional verification for certain transactions
Payments must be completed through approved payment methods available on the website.
6. Custom Orders
Custom jewellery orders are created specifically based on customer requirements.
For custom orders:
- Production timelines may vary depending on design complexity
- Orders cannot be cancelled once production begins
- Slight variations may occur between digital concepts and final handcrafted products
7. Shipping & Delivery
We offer shipping across India and selected international locations.
Delivery timelines are estimates and may vary due to:
- Courier delays
- Weather conditions
- Customs clearance
- Production timelines for customized orders
Shringar Jewellery India shall not be held liable for delays caused by third-party logistics providers.
8. Return, Exchange & Refund Policy
Returns and exchanges are governed by our Return Policy.
Important conditions:
- Unused products may be eligible for return
- Used products may incur deductions based on condition
- Shipping charges and GST are non-refundable
- Certain categories including antique or customized jewellery may have restricted return eligibility
Refunds are processed only after product inspection and approval.
9. Buyback Policy
Buyback valuation is calculated based on:
- Silver value
- Applicable making charges
The following are excluded:
- GST
- Shipping charges
- Damage or excessive wear deductions (if applicable)
Final valuation remains subject to quality inspection and prevailing silver rates.
10. Jewellery Care Responsibility
Customers are advised to follow proper jewellery care instructions.
Shringar Jewellery India shall not be responsible for:
- Tarnishing due to improper storage
- Damage caused by chemicals, perfumes, or water exposure
- Mishandling, breakage, or accidental damage after delivery
11. Intellectual Property
All website content including:
- Logos
- Product images
- Graphics
- Videos
- Text content
- Branding elements
are the intellectual property of Shringar Jewellery India and may not be copied, reproduced, or used without written permission.
12. User Conduct
Users agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload harmful or fraudulent content
- Engage in activities that disrupt website functionality
Any misuse may result in restricted access or legal action.
13. Limitation of Liability
Shringar Jewellery India shall not be liable for:
- Indirect or incidental damages
- Delayed deliveries caused by third parties
- Temporary website interruptions
- Losses resulting from misuse of products
Our liability shall not exceed the total order value paid by the customer.
14. Privacy & Data Protection
Customer information shared with us is handled securely and used only for:
- Order processing
- Customer communication
- Service improvement
We do not sell or misuse customer data.
15. Policy Modifications
Shringar Jewellery India reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website implies acceptance of revised terms.
16. Governing Law
These Terms & Conditions shall be governed in accordance with the laws of India.
Any disputes arising shall fall under the jurisdiction of courts located in Mumbai, Maharashtra.
17. Contact Information
Shringar Jewellery India
Fioana Building, Thane, Mumbai, Maharashtra, India.
Email: shringaarjewellery02@gmail.com
For support or queries, customers may contact us through:
- Website contact form