Shipping And Delivery Policy
At Shringar Jewellery India, we are committed to delivering your jewellery safely, securely, and efficiently. Please read our shipping and delivery policy carefully before placing an order.
1. Shipping Coverage
We offer:
- Pan India shipping
- International shipping for selected locations
Shipping availability may vary depending on courier serviceability and destination restrictions.
2. Order Processing Time
Orders are generally processed after:
- Successful payment confirmation
- Product availability verification
- Quality inspection
Processing timelines may vary during:
- Festive seasons
- Sale periods
- High order volume periods
- Custom jewellery production
3. Delivery Timelines
Estimated delivery timelines:
- Ready-to-ship products: Standard courier timelines
- Customized jewellery orders: 20–30 days production timeline plus shipping duration
Delivery timelines are approximate and may vary based on location and courier operations.
4. Shipping Charges
Shipping charges are calculated based on:
- Delivery location
- Order weight
- Product category
- Shipping method selected
Applicable shipping charges will be displayed during checkout.
5. International Shipping
For international orders:
- Delivery timelines may vary based on customs clearance and destination country regulations
- Import duties, customs charges, or local taxes (if applicable) must be borne by the customer
- Shringar Jewellery India is not responsible for delays caused by customs authorities
6. Order Tracking
Once your order is dispatched:
- Tracking details may be shared through email, SMS, or WhatsApp (where applicable)
- Customers can monitor shipment status using the provided tracking information
7. Delivery Delays
While we strive for timely deliveries, delays may occur due to:
- Weather conditions
- Logistics disruptions
- Courier partner delays
- Government restrictions
- Customs clearance processes
- Remote delivery locations
Shringar Jewellery India shall not be held liable for delays caused by third-party courier services.
8. Incorrect Address & Failed Deliveries
Customers are responsible for providing accurate shipping details.
Shringar Jewellery India shall not be responsible for:
- Delays caused by incorrect addresses
- Failed delivery attempts
- Additional shipping costs arising from incorrect information
Re-shipping charges may apply in such cases.
9. Delivery Acceptance
Customers are advised to:
- Inspect the package at the time of delivery
- Record unboxing videos for high-value purchases
- Report damaged, tampered, or incorrect products within 24–48 hours of delivery
Claims raised after the reporting window may not be eligible for review.
10. Lost or Damaged Shipments
In the rare event of shipment loss or transit damage:
- Customers must contact support immediately
- Investigation will be initiated with the courier partner
- Resolution timelines depend on courier verification processes
Compensation or replacement decisions remain subject to internal review and approval.
11. Important Notes
- Delivery timelines are estimates and not guaranteed commitments
- Customized or made-to-order jewellery may require extended processing time
- Shipping charges are generally non-refundable
- Orders cannot be cancelled once dispatched
12. Contact Information
Shringar Jewellery India
Fioana Building, Thane, Mumbai, Maharashtra, India.
Email: shringaarjewellery02@gmail.com
For shipping or delivery-related assistance, customers may contact us through:
- Website contact form